Friday, September 11, 2009

Regional Center Update

I've taken about 8 calls in the last month that give me a sense that regional centers have increased their expectations of providers. Long term clients are being moved with little or no notice, providers are being required to do renovations to their property, and there has been a lot of pressure to meet the training requirements (not that I'm complaining about that, of course).

I am a major supporter, as those who know me will attest, of great programs that are respectful of clients, but it seems that increasing expectations right now is just bad timing. All of you have given the regional center services at a 3% "discount" and it's still unclear what the impact of the day program universal closure days will be. It seems like the regional centers might be looking at how to better value the services provided in residential care.

And then there's training...... Our company is a training company, so you won't hear me telling people not to get training. We've tried to keep our catalog reasonably priced. We've increased our online offerings, to save you travel costs and time. And yet, I hear about regional centers that don't accept online training to meet the Title 17 requirements, and those that are requiring people to get training to meet plans of correction. My favorite was a request to train people on how to cook chicken. As my teenage daughter might say, "whatever...."

And to that training requirement..... Third Thursday at Sam's Cafe at New Horizons in North Hills. Reasonably priced at $20 for 3 CEUs; 4th staff person may attend at no cost. Call us or check website www.CommunityTrainingOnline.com for more information.

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